Work Together to Strengthen Ontario Communities

211 Ontario works with governments, health organizations, municipalities, funders and community partners to help people connect with the services they need.

Whether your organization is looking to improve access to community services, support emergency response, or better understand local needs, 211 Ontario can help.
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Why Partner with 211?

Trusted Information

Ontario's most comprehensive directory of community, social, health and government services.

Province-wide Reach

Connect people across Ontario through phone, chat, text and online services.

Community Insights

Access data and trends that support planning and service delivery.

Emergency Response

Support coordinated community response during emergencies and disasters.

We work with organizations across Ontario to improve access to services, strengthen community planning, and support coordinated responses during emergencies. Partnerships may include service navigation initiatives, referral pathways, community planning, research, data sharing, emergency preparedness, and collaborative projects that improve outcomes for Ontarians.

Who We Work With

Our Partners

We're proud to work alongside organizations across Ontario that share our commitment to improving access to community services.
View Our Partners

List Your Organization & Help People Find Your Services

Reach More People

Help people discover your programs and services when they're looking for support.

Improve Referrals

Accurate information helps Community Navigators connect people with the right services.

Free to Join

There is no cost to include eligible organizations in the 211 database.

Who Can Be Listed?

Update A Listing

Keep Information Up to Date.

• Programs and services
• Office locations
• Hours of operation
• Contact information
• Website or email
• Eligibility requirements
• Accessibility information
• Languages offered

Community Navigators and thousands of people across Ontario rely on the information in the 211 database every day. Keeping your listing current helps ensure people receive accurate referrals and can access your services without unnecessary delays.

Inclusion & Exclusion Criteria

About the 211 Resource Database

Organizations are generally eligible when they:

 
• Provide services that benefit Ontario residents
• Offer community, health, social or government services
• Make services available to the public
• Can provide information that can be verified and maintained

Organizations may not be eligible if they are primarily:

 
• Commercial or for-profit businesses
• Political organizations
• Organizations that do not provide direct public services
• Organizations whose services fall outside the scope of the 211 database

Each submission is reviewed individually.

When an organization is submitted, our Resource Database team reviews the information to confirm it meets our inclusion criteria.

The team may contact your organization if additional information is needed before a listing is published or updated.

Questions About Eligibility?

If you're unsure whether your organization or service is a good fit for the 211 database, we're happy to help.
Ask About Eligibility